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3 Quick and Simple Reasons Your Review Is So Important

7/19/2017

 
3 quick and simple reasons your review is so important
Harper Roofing Charleston Review

How important is an online review when choosing a service?

According to invespcro.com, 90% of customers check online reviews before visiting a business. Even more surprising, 88% of customers trust online reviews as much as personal recommendations. In fact, customers are more likely to spend more on a business with "excellent" reviews and 72% say that positive reviews make them more likely to trust a local business.

In other words, customer reviews are extremely important to any business. At Harper Roofing, we value your review for many reasons. Your online review helps us understand how and why you found our business. We gain knowledge about the ways our company can better serve the needs of our customers, what products are valued and those that are not, and how to better improve our service and communication.

Fifty-six percent of customers read between two to six online reviews before trusting a business and 98% of Yelp users intend to make a purchase. Online reviews make a real difference to a company's competitive edge.

Are you a past customer of Harper Roofing? Leave us a Google review! It's quick, easy, and your neighbors will thank you! Not only is your review important to our business, it provides much needed information to your friends and neighbors. Reliability, expertise, and professionalism are the most important reputation traits for a local business according to 76% of consumers. These are qualities that can only be evaluated by real customers who take the time to thoroughly evaluate the company and its service.

Online reviews help a business grow by making their presence on the web easier to find. This benefits the business and the consumer. The business is able to attract more customers and customers save time and energy searching for a reputable company. This makes online reviews a win-win solution for everyone.

Finally, submitting an online review is simply the right thing to do. When a company has met and/or exceeded their commitment to their customer, giving this company a superior review is a simple, easy, and free way to show your appreciation for a job well done.

Harper Roofing is working hard for your trust. An online review will help us help you and give your friends and neighbors helpful information so that they have confidence in choosing us for their roofing needs.

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How can I find a reputable roofing company in the Charleston area?

6/14/2017

 
Roofing Companies in Charleston, SC
Harper Roofing Charleston, SC
Roofing companies in the Charleston area fall into several categories. One category of roofing company is a construction or remodeling company that also does roofing. This type of company is great for those big disasters or remodeling jobs.  There are also vinyl siding or window firms that also offer roof repair and replacements. Lots of roofing companies are part of larger firms that have satellite offices, but there are some that are locally-owned and/or family operated. Deciding between the two is strictly up to you, neither is a bad choice. Checking out the companies online customer reviews is a great first step in deciding if that company is right for you.
Here are a few common questions you should ask yourself when searching for a roofing company:
  1. What affiliations and/or accreditations should I look for?
  2. Should I look for companies that offer free roof inspections or should a free quote or estimate be enough?
  3. Should the roofing company be fully licensed, bonded and insured?
  4. Should they offer a warranty on their work and products used?

In trying to answer the above questions, we Googled roofing companies in the Charleston area. These are some of the companies listed along with some basic information found about each.
  • HARPER ROOFING - Harper Roofing is locally owned and operated by Charleston native, Chris Harper. We have been in business since 2009 and have a 5 star rating on Houzz. We are a preferred contractor with the Better Business Bureau carrying an A+ rating. We offer a free roof inspection and will work with your insurance company adjuster to make the process easy for you. Check out our customer reviews and blog. Give us a call for your free roof inspection at (843) 737-4745.
  • Charleston Roofing and Exteriors, LLC - The company website shows their service area as Charleston, Summerville, Mt. Pleasant, Seabrook Island, Isle of Palms, Goose Creek, West Ashley and North Charleston. They offer roofing and remodeling services. They are accredited by the Better Business Bureau and are a Top Rated Charleston Business.
  • Sands Roofing & Construction - This company is located in Lexington, SC. They state they are a full-service restoration company with over 20 years of experience in residential and commercial construction. They are licensed, bonded and insured.
  • Keating Roofing & Sheetmetal - They are a full-service residential and commercial roofing company located in Charleston. They state they are locally operated and family owned since 1991. Their services include in-house sheet meal fabrication and full-service roofing. They state that " bid, payment and performance bonds available."
  • Donnie Long Roofing & Construction - This is a Charleston based residential roofing and construction contractor specializing in all facets of home improvement. With 15 years in business, they offer a homeowner testimonial on their website and offer a free in-home estimate.
  • Coastal Roofing Company, Inc. - This company holds an unlimited general contractors license in South Carolina and Florida. They provide payment and performance bonds and are insured. They are a member of the Charleston Chamber of Commerce, Charleston Contractor's Association, and the Carolinas Roofing and Sheet Metal Association (CRSMCA). Their website shows two former customers' testimonials.
  • DLV Roofing has been in the roofing industry for the last 25 years with locations in Charleston and Asheville, NC. They are licensed and insured with affiliations to Charleston Home Builders Association and NAHB. They are featured on jouzz and Angie's List.
  • Contract Exteriors serves the greater Carolina Coastline, Myrtle Beach, Charleston, Wilmington, Hilton Head and Bluffton. Their services include roofing, siding, windows, and decks. They offer a free estimate and show accreditations from Better Business Bureau, James Hardie Elite Preferred Installer, GAF Mater Elite and Certain Teed Select Shingle Master.
  • Williford Roofing and Construction - This company serves the Charleston area and offers a 15 year guarantee against all defects in workmanship. Their website states their owner has over 50 years of combined industry experience. They offer a free, no obligation estimate and show accreditations from Better Business Bureau and CertainTeed.
  • Baker Roofing Company - This company's website states that they have been providing businesses all across the Southeast with a variety of roofing services as well as coating options since 1915. They state they are one of the Nation's largest and most respected roofing contractors with 18 offices in six states across the southeast.
The information above is just some basic information about some of the roofing contractors in the Charleston area. Of course we would like you to choose Harper Roofing in your search. We greatly appreciate your business and would love to talk with you and answer any questions you may have. Give us a call today at (843) 737-4745 and we can assist you with finding out more information and click here> to fill out our form to get a FREE roof inspection! 

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    Harper Roofing Charleston SC Call Today for Prompt, Professional & Courteous Service:
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    Harper Roofing specializes in roof replacement in Charleston, South Carolina. Follow our blog for info on home improvements to beautify and protect your property and family.

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